Workforce and Community Development Division - Command Spanish - Spanish for Office Personnel

With Spanish for Office Personnel, you will be able to do the following (and more) in Spanish:

Greet customers and clients; Make appointments; Gather personal data; Receive and make calls; Handle payments, returns, and refunds; Assist walk-in customers and clients; and Deal with disgruntled clients

This program also contains the following appendices: Common Spanish First and Last Names; Glossary of Terms for the Office; The Spanish Alphabet; Metric Equivalents; and Universal Forms (Application for Employment and Application for Credit). To assist secretaries and receptionists with appointments, this program includes a laminated Power Spanish Appointment Card at no additional charge.

1333 South Prospect Street, Nanticoke, PA 18634-3899      1.800.377.LCCC