LCCC Logo Bullet Current Position Openings - FT Business Office Operations Assistant
Position Title: FT Business Office Operations Assistant

Position Classification: Full-Time Classified

Minimum Position Qualifications:

  1. Education - Associate's Degree or two (2) years of study beyond high school or equivalent combination of education and work related training and experience

  2. Experience - Four (4) years of appropriate business operations experience

  3. Skills - Evidence of proficiency in bookkeeping or clerical accounting; office procedures coordination; communication skills both oral and written; proficiency in use of computers including operational software

    Position Responsibilities:

    Receives, verifies and enters transactions involving cash payments from students, payments received on account and miscellaneous income including payments for seminar/non-credit courses; balances and prepares cashbox, daily cashbox reports, regular deposits and credit card deposits; reconciles and posts daily billing sessions (student receivables); reconciles and posts daily electronic transactions; including credit card chargebacks and/or ACH or E-Check returns; assists in the management of student receivables cycle including the billing and collection of tuition, fees, processing of all other current or past due student receivable transactions; including refunds; assist students in their billing related inquiries; follow-up as directed on outstanding student refund checks to ensure compliance with Title IV or state escheatment requirements for student refunds; processes the business office billing function of delinquent student accounts and payment plans; process the billing function for all (paper and electronic) third party billings related to student accounts; coordinates financial procedures with other areas of the College for credit and non-credit; assists in the preparation of necessary materials including College fee list, processing of student payments, managing cash payments during college registration for credit courses; coordinates the mailing of students bills for processing of student payments and cancellation of schedules for non-payment during College pre-registration for credit courses; assists all auditors in their review of student related accounts and cashboxes including preparation; responsible for ordering and stocking printed materials for tuition payment plans and maintains a list of current plan enrollees, and reconciles balance discrepancies and posts payments received at least weekly; responsible for assisting cashiers on and off campus with payment processing or billing issues; serves as a point of contact with the College's third party payment plan vendor; serves as a point of contact with the College's collection agencies and coordinates/compiles all required documentation related to the submission of debt validation claims to collection agencies and subsequent follow-up and reporting as required. Performs, at least monthly, a collections reconciliation to confirm individual student account statuses, including balances owed and payments received by either collection agencies or the College to ensure accuracy and compliance with any relevant federal, state or local laws.

    Entry Salary: $29,719/ yr

    Standard Work Week: 35 hours

    Apply End Date: May 11, 2025.


    Luzerne County Community College (hereinafter referred to as the 'College') is committed to a work, academic and public environment in which all individuals are treated with respect and dignity. The College and its employees have a moral and legal obligation to provide equal access and equal opportunity to all members of the community. The administration will ensure that this commitment is fully implemented through compliance with all relevant federal, state, and municipal laws, statutes and ordinances prohibiting discrimination, including, but not limited to the First Amendment to the United States Constitution; the Constitution of the Commonwealth of Pennsylvania; Title VII of the Civil Rights Act of 1964, as amended by the Civil Rights Act of 1991 ('Title VII');Title IX of the Education Amendments of 1972, Section 503 of the Rehabilitation Act of 1973; the Vietnam Era Veterans Readjustment and Assistance Act ('VEVRAA'); the Genetic Information Nondiscrimination Act ('GINA'); the Age Discrimination in Employment Act ('ADEA'); The Older Workers Benefit Protection Act ('OWBPA'); the Americans with Disabilities Act ('ADA'); the Pennsylvania Human Relations Act ('PHRA'); the Family and Medical Leave Act ('FMLA'); the Employee Retirement Income Security Act of 1974 ('ERISA'); the Sarbanes-Oxley Act, the Fair Credit and Reporting Act ('FCRA'); and any amendments to these laws. The institution will implement procedures and measures designed to ensure that employees, students, applicants and visitors to the campus or any site or program of the College are not discriminated against on the basis of race, color, gender, sexual orientation, disability, age, veteran status, national origin, religion, marital status, political affiliation, ancestry, union membership and use of a guide or support animal because of blindness, deafness, or physical handicap in the administration of its educational programs, activities, admission or employment practices. Any acts of reprisal, retaliation or harassment taken against an individual because he/she has filed a discrimination complaint, testified about matters related to a compliant, or otherwise assisted a complaint inquiry are forbidden and may result in severe disciplinary action. Inquires may be directed to Title IX Coordinator, Ashley Shaw, Director of Human Resources & Organizational Effectiveness, at 800-377-5222 extension 7243. The College takes any allegation of discrimination as serious. Any individual who knowingly or intentionally makes a false allegation or complaint, will be disciplined, up to and including termination of employment.

    Luzerne County Community College is constantly seeking to become a more diverse and inclusive community and to enhance the cultural richness that diversity and inclusion brings. The College strongly encourages applications from diverse candidates and those who demonstrate a commitment to diversity and inclusion.